Beyond Codes offers a variety of engagement models for each client. We created customized engagement models for our clients. As meetings are billed on completion, based on a previously established definition of a meeting, the clients literally have ZERO RISK. We cater to all client needs – whether it is outcome-based, retainership-based on a hybrid of the two. Meetings remain an important part of the model, with a certain minimum number of meetings pre-defined in the agreement.
All engagement models have clearly established SLAs. A specific number of meetings is built into each model, along with other parameters, thus clearly setting out expectations and a standard by which to judge outcomes.
Everything we do is based on our research-based Call Smart model. Research is integrated into the entire process, and models are aligned with the client’s budget and requirements. Rather than a standardized approach for every client, we offer multiple options and great flexibility.